Frequently Asked Questions

ElectricalIQ is an online platform designed to help students and professionals master Electrical Engineering through practice problems, calculators, and educational resources.

You get access to over 2,000 practice problems, timed and topic-specific exams, detailed explanations, a breakdown of your strengths and weaknesses, and a Private Discord Community

Your access is automatically extended if you need more time to hone your skills.

Yes, your access is renewed every month, if you need more time to hone your skills. You can cancel at anytime.

Yes, but there is only a 3 day refund period

After you sign up for the first time you will go to the dashboard, once in the dashboard, the discord access will be in the sidebar. Once you click the access button you will be redirected to the Discord community.

After you see payment is successful, Stripe might timeout but it does tell you that the payment was successful in small dark gray wording.

If you create another account with the same email it will charge you twice and it will create a "ghost" user when signing out, stripe and clerk will think that you are still signed in so they might need to message me in the discord so I can fix this.

in this in stripe because they might have 2 payments and I might need to cancel the first one so they can access the SaaS and fix the sign out and sign back in process.